Skip to content
Sean G.
22:43 06 May 25
Borderline predatory pricing. Replaced a water supply line to refrigerator for $770 - 30 minutes of work, $20 part.I recently rolled my refrigerator out to clean and nicked the line the supplies water to the door dispenser and ice machine. I looked it up and it's a $20 line. I considered doing it myself but thought I didn't want to take a chance getting a slow leak somewhere. I expected a high price akin to an hourly charge of $250 (they charge by job, not time). I was in a rush to pick up my kids so signed the approximately $770 estimate after asking how long it would take. They said 2-3 hours. This made me think I was getting some better dry-wall work and fitting or something better than the quick hole-in-the floor so I reluctantly signed.It was a simple job of pushing a plastic line through two holes in the floor and connecting the line from the crawl space (it took me longer to clear the access to the crawl space than them to do the work). No drywall work, no drilling, no fancy valves, or mounting... unless you count the duct tape on the side of the cabinetry.They were at my house for 2 hours looking at everything before handing me a quote (I was told for training purposes).Please save yourself some money and don't call them for anything simple or even mildly complicated. I've used another area plumber (Ben Franklin) and signed an estimate only to be pleasantly surprised to pay much less when they said it was super easy. I should have used them or done it myself.
Kayla N.
21:26 18 Apr 25
Thanks Cole! You know your stuff. Your professionalism was above and beyondReady with the right 🛠️ tools, timely to get the job done. Also offered preventative measures to help us maintain our home. It is a β€œGood Friday” that’s Great 😃.
Davos H.
21:05 18 Apr 25
Cole Burton is the best plumber in the Bay Area! Not just Marin! He’s professional, smart, honest, a great communicator & solved our challenging kitchen sink drainage issue! He went above & beyond expectations; including using a camera snake, after snaking our cast iron pipes to remove debris (from a bygone age!) But seriously he’s just the best! Highly recommended!!Peter Levi is fortunate to have Cole!David (aka Davos) Haines
See All Reviews
Happy Marin florist taking a phone order, representing success with Marin Google Maps Marketing.